Refund Policy for IPTV Dream – Transparent, Fair, and Customer-Centric

At IPTV Dreams, your satisfaction is our top priority. We pride ourselves on delivering an unparalleled IPTV experience globally. In the rare instance that you are not fully satisfied, we offer a clear and transparent refund policy to ensure fairness and trust. Below, we outline the conditions for refunds, how to request one, and what to expect.

Money-Back Guarantee – Your Satisfaction Matters

1. 7-Day Money-Back Guarantee for Standard Subscriptions

We offer a full refund if a request is submitted within 7 days of purchasing a standard IPTV subscription.

2. 14-Day Money-Back Guarantee for 12-Month & Lifetime Plans

For 12-month and lifetime plans, you are eligible for a full refund if you request it within 14 days of purchase.

Refunds Beyond the Guarantee Period

If you request a refund after the 7-day or 14-day Money-Back Guarantee, we will process your refund under these terms:

  • A processing fee will be deducted before issuing the refund.
  • Refunds will be prorated, meaning the amount refunded is based on the unused portion of your subscription minus the processing fee.

Non-Refundable Items

Refunds will not be granted in the following cases:

  1. Extensively Used Subscriptions: Subscriptions that have been used heavily, indicating customer satisfaction.
  2. Pay-Per-View (PPV) or One-Time Broadcasts: Purchases for single events are non-refundable.
  3. Promotional Plans: Subscriptions purchased under promotions marked as “non-refundable” at the time of sale.

How to Request a Refund1. Contact Our Support Team

Reach out to us through one of these methods:

2. Include the Following Information

  • Your full name and email address used for the purchase.
  • The reason for the refund request, providing as much detail as possible.

3. Review and Approval

  • Refund requests are reviewed within 3-5 business days.
  • Approved refunds are processed within 1-5 business days and issued to the original payment method.
  • Denied requests will be accompanied by an explanation and possible resolutions.

Why Contact Us First?

Before submitting a refund request, let us assist you in resolving any issues. Many common problems have quick solutions:

  • Streaming/Buffering Problems: Optimize your VPN or DNS settings with our help.
  • Missing Content: Let us know what’s missing. We continually expand our library to enhance your experience.
  • Additional Connections: Need more flexibility? We offer up to 4 active connections on separate servers at no additional charge.

Refund Processing Time

  1. Standard Processing
    Approved refunds are issued within 1-5 business days.
  2. Delayed or Missing Refunds
    If your refund isn’t received within the expected timeframe:
  • Check your payment method again.
  • Contact your bank, as processing times may vary.
  • If the issue persists, reach out to support@iptvdreams.org

Frequently Asked Questions

Q: What happens if I request a refund after the guarantee period?

A: Refunds after the guarantee period are subject to a processing fee, and the refunded amount will be prorated.

Q: Can I cancel my subscription and get a refund?

A: Canceling a subscription does not automatically qualify for a refund unless the request falls within the eligibility criteria.

Q: What if I bought a non-refundable promotional plan?

A: Plans clearly marked as “non-refundable” are not eligible for refunds.

Policy Updates

We may update this refund policy periodically. All changes will be posted here, and you’ll be notified via email or platform announcements. Continued use of our services after updates implies acceptance of the new terms.

Why IPTV Dreams?

Choose IPTV Dreams for:

  • Global IPTV Coverage: Access premium content anywhere, anytime.
  • Best Money-Back Guarantee: Transparent and customer-friendly refund policy.
  • Dedicated Support: 24/7 assistance to resolve any issues.

Contact Us Anytime

For questions, assistance, or to request a refund, reach out to us:

Got questions or concerns about our Refund policy? Reach out to us:
📧 Email: suppport@iptvdreams.org
📌 Telegram [Insert Link Here]
🌐 Website: www.iptvdreams.org

Our dedicated support team is available 24/7 to assist you with any inquiries or concerns.